Metrix Offers Water Damage, Plumbing and Mold Remediation
Regardless of the previous water damage, the fact that there is a new leak with a new plumbing issue means that this homeowner is entitled to coverage with their homeowners’ policy. The homeowner’s insurance would be responsible for covering the water damage and mold remediation repairs but would not cover the mold remediation line items associated with the project. The reason being is that obviously there was pre-existing water damage which were never addressed; therefore, homeowners’ insurance is not responsible. However, homeowners’ insurance would be responsible for all damages associated with the new water damage including structural drying, retiling the bathroom tub and drywall repairs associated with the water damage. No portion of the plumbing would be able to be billed back to water damage claim.
Water Damage Repairs and Customer Satisfaction
The advantage of offering water damage mitigation repairs is that most water damage restoration companies don’t provide repairs. Less than 60% of water damage contractors in Northern Virginia provide repairs, leaving 60% or more water mitigation customers left to find another contractor for water damage repairs. The Metrix customer experience is superior to others with the added benefit of being able to take care of the mitigation repairs with one contractor. Our unique ability also allows us to establish better customer relations. This is important because at Metrix, residential water damage is 60% personal and 40% business.
The relationships we develop by offering water mitigation repairs allows us to optimize our reputation in the community. Offering repairs allows us to market services people need more commonly. By offering plumbing services we are able to fulfill our customers’ needs from the time that the first water loss occurs, to stopping the leak, water removal, and water damage repairs. If you or somebody you know needs water damage repairs choose Metrix over the Matter, because the Power to Change the Matter is in the Metrix.