Homeowners Guide To Basement Water Damage 2023

Homeowners Guide To Basement Water Damage 2023

Homeowners Guide To Basement Flood Damage

The homeowners guide to basement flood damage restoration produced by Flood Metrix is our attempt to educate the public about water damage restoration.  We believe that education is a main factor in accomplishing our mission, which is to move a customer from stress to satisfaction.  Having a plan of action in case of a flooded basement really helps a customer to rest at ease during a time that is naturally stressful.

Many homeowners don’t know what their insurance company will or will not cover.  This article is going to include some standard procedures for basement flooding so that homeowners can better understand what to expect.

We should begin with what is considered basement flooding

First, let’s break the subject down into three parts:

Basement Leaks

Basement Water Damage

Basement Floods

Basement Leaks

Basement leaks can originate from a crack in the foundation, failed plumbing or plumbing related appliances.  Leaks originating outside the home are not typically covered by standard homeowners’ insurance, an additional policy for a flood protection is usually needed.  I recommend reading your policy and contacting your agent to discuss any question before they arise.

Basement Floods Water Proofing

It is always a good idea to have a water proofing expert make suggestions about the best water proofing options for your basement.  An expert will be able to let your know if installing some a simple water barrier is enough for your project or if you need greater support.  It all depends on the location of your home, and the condition of the basement, and your goals as the homeowner as to what maybe considered the best course of action for preventing a basement flood in your home.

When To Call A Water Damage Professional

Homeowners should call a professional whenever there is more than 10 gallons and or sewer water involved.  Basement flooding typically involves multiple areas of a basement or over 60% of a basement.  Anytime you experience a basement flood, the first step is to contact an IICRC certified water damage professional.  It is better to call an experienced water damage professional, because most plumbers do not understand the insurance process of basement flood claims. 

If you are unable to stop the water flow, then definitely call the plumber first.  But if you can, call the water damage restoration professional first they can explain to you your options with filing a claim.  Homeowner really need to understand that the inspection report is the document they need to support their damage claim.

Step 1 Basement Flood Mitigation

The very first step to a basement flood damage mitigation is to choose a qualified and reputable water damage restoration professional.  If you are able to stop the leak yourself, you do not need to call the plumber first, you need to call a water damage restoration professional, even before you call your insurance company to make your claim.

Flooded Basement Service Agreement

Most companies require that you sign a service agreement.  Signing a water damage service agreement is important because not only does it protect the water damage restoration company, but it also protects the homeowner.  Both parties become protected from no fault damages.

Initial Water Damage Report

Most homeowner are not experts at making damage reports for official basement flood coverage.  One advantage of hiring a water mitigation company first is the additional help you have with properly filing your basement flood insurance claim.  After you’ve chosen a qualified water damage mitigation professional, the next order of business is to inspect for primary, as well as secondary damages.  We want to document both what is and what is not affected at the time of arrival.  Videos, photos, written notes, diagrams, measurements, along with psychometric analysis are all use to create basement flood damage reports to be shared with the homeowner and insurance adjustor.

Your basement flood damage project manager should be able to answer questions related to and provide help with filing your water damage mitigation claim.  Information such as: how to report a water damage mitigation claim and your rights and responsibilities when filing a water mitigation claim.   The initial report usually takes an hour to create and with today’s technology can be completed onsite.

 

Step2: Basement Flood Water Removal

After the paperwork is taken care of, the water extraction can begin.  The water removal method depends on how much water is in the basement.  If there is less than more than six inches of standing water in the basement pumps will be used to quickly remove standing water from the basement.  If there is less 6 inches of water, portable extraction equipment will be used to remove standing water from the basement.

What to do if basement flood water becomes frozen?

If you come across a case where the basement has flooded, and the water has frozen.  The only way to proceed would be to restore power, either through the electrical system or by generators to warm up the house.  Then the water can melt and then be pumped out of the house so that the mitigation process can proceed.

A Pack Out Is Standard Basement Flood Mitigation Procedure

A flood damage pack out is considered a specialty skill and even has its own IICRC certification.  Pack outs are typically necessary when dealing with basement floods because contents must be removed from the affected area during water damage mitigation.  Pack outs are the process of moving a customers’ items for storage and must be done in an organized fashion.  Homeowners’ contents are labeled and can be always tract during the mitigation and reconstruction portion of a basement flood damage restoration project.   Compare this to content manipulation, which is relocating affected items on site.  Often a pack outs are the preferred course of action for all parties involved, including insurance companies.

 

Homeowners are hesitant when they don’t know if insurance is going to pay for certain costs, however, a pack out is standard basement flood damage mitigation procedure.  It is recognized by insurance carriers, and they even have a special billing for this service which includes storage.

water damage restoration

Step 3: Water Damage Demolition

Homeowners tend to worry about the cost of water damage restoration, but the truth is that it may not even cost you anything out of pocket.  If your insurance deductible is $1000 then that is your total out of pocket expense for a new basement.  In most cases, especially when you’re dealing with a good water damage restoration contractor and a flooded basement you should be able to defer your deductible to avoid any out-of-pocket emergency expenses.

The commitment of an insurance carrier is to bring you back to a pre lost condition.  When dealing with water damage restoration projects and flooded basements oftentimes there are many damaged materials that need to be removed.  This is the 3rd step to water damage mitigation.  During the demolition portion of your project all unsalvable materials throughout the flooded basement will be removed for disposal.  area after the demolition is complete and all wet and affected materials have been removed will then move on to step 4.

Step 4: Decontamination

During the decontamination phase, any exposed structural frame of the home be cleaned and decontaminated along with the walls and floors.  This process includes HEPA extraction and the application of antimicrobial.  In some case this also includes the HVAC.

Step 5: Water Damage Structural Drying

Once the demo phase is complete your water damage project moves into the dry out phase. OK The dry out phase includes of a lot of air movers to manipulate the air flow and dehumidifiers to pull excess water from structural materials and other contents in the area.  This help to prevent further secondary damages including microbial growth.  When the dry out phase is complete your water damage mitigation project is complete.

At the end of a water damage mitigation a customer will be given a final walkthrough.  They will be allowed to inspect and will be asked to sign a certificate of completion.  The insurance company will be sent an invoice which is normally paid 30 days.  The average time frame for a water mitigation to be complete is about three to five days.  However, water damage reconstruction can take a lot longer due its nature.  It’s a good idea for a water damage restoration contractor to closely network with a basement remodeling company to better assist their customers in these situations.

4 Hidden Causes of Flooded Basements:

  • Location

The natural position of your home or office relative to its natural environment is a major factor when considering the possibility of future water damage or basement flooding.  Understanding where your house is built in relation to land elevation & sloop is important when planning to prevent basement flooding.  Low quality materials and poor craftmanship is a dangerous mix and is more susceptible to water damage causing basement flooding.

  • Water Drainage System

Improper installation of underground drainage system by your home builder can cause many complications and are not likely to be discovered until a basement flood damage occurs.  However, you can do your part to prevent a basement flood.  Proper maintenance of your sump pump includes having a back up power source.  Even this precaution will fail if the builder makes a mistake.

French drain installation can be a great defense against basement flooding.  If you live in the Northern VA or Southern MD area and plan to use your basement as living space, then French Drain Installation is highly recommended as a defense against water damage.

Gutter maintenance and water diversion is important to the overall water damage protection of your home.  Clogged gutters can cause ceiling to wall water damage.  When gutter water is not diverted away from the home, water pressure increases around basement perimeters.  This makes basement water damage and basement flooding more likely.

  • Foundation Cracks & Leaks

Foundation cracks can be tiny but turn into a major water damage cleanup.  High humidity levels are the result of leaky pipes, water intrusion, foundation cracks and many other water damage issues.  Mold growth is a secondary damage caused by water, in gas or liquid form.  Foundation cracks become weaker by poor drainage.  As the ground becomes over saturated, the pressure per square inch increases as does the chance for basement flooding and basement water damage.

  • Home Additions

Making additions to your home must be carefully planned.  Increased water pressure around a basement perimeter is almost a certainty when additions do not align with precision.  The risk of basement flooding is higher when water pressure around a basement foundation is multiplied.

Air Duct Mold Removal

Air Duct Mold Removal

Air Duct Mold Removal

When I received this request for air duct cleaning, I wanted to make sure I was the best option for the project.  It was early in the workday, and he was the first caller of the day. 

“A Friend Used Your Service For Air Duct Cleaning Before And Recommended That I Give You A Call”

The customer went on to explain that there was some renovation in an office he was planning to open and there was some mold discovered.  He was instructed to have a certified mold remediation specialist come on site to check the HVAC system and air ducts for mold contamination.

How Mold Grows in Air Ducts

The HVAC system compresses air in what is know as the “a-coil” of a unit.  When the air is compressed it produces an excesses of moisture which is released from the unit by way of a “pipe drain,” usually made from plumbers PVC.  Proper maintenance of the air duct system requires this pipe drain be cleaned regularly.  It is recommended that this drain be cleaned whenever you change the filter of your HVAC unit, or once a month.

When proper maintenance of the air duct drainage system is ignored, foreign waste particles begin to build up over time causing clogs and drainage back ups.

Excess Moisture Allows Mold to Grow In Air Ducts

Elevated moisture levels supported by pipe drain clogs create the prefect conditions for mold to grow in air ducts.  There are signs that you have mold growing in your HVAC unit.

  • Visible mold growth on the PVC

  • Visible mold on air duct vent covers

  • Heavy build up on return covers

NADCA recommends having your air ducts cleaned once per year; however, research suggests that the average homeowner only has their air ducts cleaned once every three to five years.  When you combine this lack of air duct cleaning with the lack of HVAC drain cleaning the likeliness of developing a mold contamination issue within your air duct system becomes highly probable.

Humidifiers May Support Mold Growth in Air Ducts

Many homeowners love the idea of installing a “whole house humidifier” in their HVAC system.  While the ideal may sound nice, the pros may not outweigh the cons.  I never suggest that a humidifier be installed in an air duct system without simultaneously installing a UV light system to help combat the elevated likeliness of mold growth developing in the HVAC system once the humidifier is installed.

Dirty Filters Support Mold Growth in Air Ducts

I recommend installing filters at each of the return openings of the air duct HVAC system.  By doing this you reduce the amount of foreign particulates entering the HVAC unit, both organic and non-organic.  However; disposable filters are designed to be disposed, usually after thirty days.  Once a filter has reached its capacity it becomes inefficient.

Residential Air Duct Mold Remediation

Mold Metrix specializes in residential mold remediation and does not offer air duct cleaning where there is no concerns of mold contamination.  Most air duct cleaning companies are not mold remediation and removal specialist.  This is the distinction between Mold Metrix and other companies offering air duct mold removal services.  At Metrix, we SPECIALISE in solving the specific problem of removing mold from an HVAC system.

Air Duct Mold Removal

3 Steps to Air Duct Mold Removal

Decontaminate Main HVAC Unit

This involves cleaning and decontaminating both the blow, a-coil, return box and other interior components of the unit, as well as the exterior components such as the drainpipe.  Your HVAC is the “heart” of your home and the air ducts and like its “lungs.”  When mold contamination begins, it usually starts here and then is spread to other areas of the home or office.

Decontaminate Air Ducts & Filters

In most cases, mold will not become established throughout the entire air duct system, for two reasons.

  • Forced Air Movement

  • Smooth Sheet Metal Interior

Forced air movement mean that there is a “consistent and steady flow of air” so that particulates do not have a chance to become settled.  Most air duct systems are designed to eliminate or minimalize the production of ninety-degree edges for smooth air flow transitions.  The majority of residential air duct installations uses sheet metal and keeps the inside un-insulated, but interior insulation in air ducts does exist, when it does, it causes complications in air duct mold removal projects.

Install UV Light

The IICRC S520 Mold Remediation standard require that mold effected materials be removed during a mold remediation.  This raises a critical issue involving air duct cleaning and mold remediation, because following the standard to the “letter” would mean replacing the entire HVAC system, and air ducts, which would cost a fortune and require a major renovation.  Fortunately, the HVAC unit and sheet metal air ducts are salvageable due to their material constitution. 

NADCA, the National Air Duct Cleaners Association, writes guidelines on how to clean air ducts. Based on the IICRC S520, NADCA recommends UV light installation after an HVAC system has been cleaned and decontaminated.

Check out the video posted on YouTube associated with this blog to get a better understanding and visual of what an air duct mold removal project involves.  Choose Metrix over the Matter, Because the Power to Change the Matter is in the Metrix.

Best Mold Removal Company Woodbridge VA 22191

Best Mold Removal Company Woodbridge VA 22191

Best Mold Removal Company Woodbridge VA 22191 Mold Remediation

Mold Metrix considers it a privilege to provide mold remediation, removal and testing services in Woodbridge VA 22191.  As a local mold removal company home to Woodbridge VA, we understand that mold mitigation in 22191 is more about serving the community than it is about the money.  Our main mission is to move you from Stress to Satisfaction, so at Mold Metrix we believe in educating the market and having a relationship with the customer before they ever use our service.

Mold Metrix made HISTORY in Woodbridge VA 22191 back in February 2022, by becoming the first water damage and mold remediation brand operating in the Woodbridge VA and surrounding areas to provide a customer convenience portal on its website.  Now customers living in Woodbridge VA 22191 can create an account with Mold Metrix and earn points by following us on social media.  No purchase is necessary to participate in the Mold Metrix referral program.  Account holders earn points simply by adding their custom “customer referral code” to the comments section of daily post.

“You Can Keep Track Of Your Points From Your Customer Portal”

Advertising for mold testing and mold remediation services has always been expensive, which is partly why the cost of mold cleaning services in Woodbridge VA 22191 is also high.  Mold Metrix top 10 and primarily top 3 of the first page of Google for EVERY query related to needing mold cleanup in 22191, but we realized this in not enough.  To be the top mold remediation service provider in Woodbridge VA requires more than excellent reputations and search rankings, you need the people of Woodbridge VA to support and recommend you.

Residential mold removal is 60% personal and 40% business

As professional mold remediation and home cleaning service providers in Woodbridge VA 22191 we love to apply the motto “a Man/Woman is the King/Queen of their castle; and we must also remember to represent excellence in business through the services we provide.  We want to know our customers and we seek to develop lasting relationships.  Through the Mold Metrix social media promotions and referral program, Woodbridge VA homeowners can learn about home maintenance and establish a valuable relationship with the best mold removal service provider of 22191.

The Mold Metrix referral program allows our audience an opportunity to engage with us to learn while also helping us achieve more exposure in the Woodbridge VA area.  Recognizing this opportunity for industrial innovation, the customer convenience portal was born.  Mold Remediation is within the service industry, and the service industry is built on reputation and referral.  Mold Metrix is the first mold removal brand in Woodbridge VA 22191 provide a way for the entire community to earn credit for annual home maintenance services trackable online.

Mold Metrix is revolutionizing customers’ need to be VALUED in Woodbridge VA 22191

At Mold Metrix we understand that your time and attention is VALUABLE and should not be wasted.  In fact, we “accept for value” our customers attention in the form of “points” earned by participating in our social media promotions efforts.  The power of any organizations’ organic presence helps to drive the cost of advertising costs down, saving the company money, but through our referral program, the Woodbridge VA 22191 customer saves.  In other words, the money Mold Metrix saves in advertising costs is directly funneled back to account holders in the form of points redeemable for cash or services.

Creating An Account With Mold Metrix in Woodbridge VA 22193 Is Easy & Convenient

I like to explain the benefits of creating an account with Mold Metrix in comparison to having a “trust account for your home to pay for annual home services funded with likes, shares and comments on social media, tracked with points earned.  You can use points are share them with a friend and whenever someone uses your referral code to purchase a service, you automatically earn CASH BACK. Fact: Mold Metrix made HISTORY with this approach.

 

Step 1 Create your account

Step 2 Register your custom referral code once you have created an account

Step 3 Look for a welcome email

Step 4 Follow Mold Metrix on your favorite social media

Step 5 Comment on daily posts by simply adding your referral code, like & share for additional points

Step 6 Track points from your customer portal

Step 7 Redeem points earned for cash or towards annual home maintenance services

Who is the ideal Mold Metrix customer in Woodbridge VA 22191?

The ideal Mold Metrix customer is an educated homeowner who recognizes the value business networks add to their life.  For example, many Woodbridge VA homeowners are members of shopping clubs because they recognize the value of membership.  The ideal Metrix customer recognizes that by becoming an account holder, they are becoming business networking partners and are financially compensated by the nature of that relationship. 

Mold Metrix truly views our Woodbridge VA Mold Remediation Customers As Partners And Our Business Model Proves It

Mold Metrix is for the people of Woodbridge VA.  We focus on excellent execution as a standard operating procedure.  We are “blue collar professionals” providing a valuable and highly skilled home service; we are customer focused and are operating to grow our Woodbridge VA community not to take away from it.  Our slogan is “Choose Metrix over the Matter, Because the Power to Change the Matter is in the Metrix.”  Mold Metrix exists to cheer you on and to move you from “Stress to Satisfaction” whenever the need for mold remediation and removal service arises during the course of homeownership in Woodbridge VA 22191. 

You May Be M Mold Metrix Customer If You See “The Glass” As Halfway Full”

It is always better to have a relationship with a professional water mitigation and mold remediation service provider before you need us.  The mold mitigation industry supports the entire nucleus of the home services and cleaning industry.  Learn to use the points you earn to pay for annual home maintenance services insurance does not cover or may be excluded from you current policy.

ABC’s of Dumfries VA Mold Removal

ABC’s of Dumfries VA Mold Removal

ABC’s of Dumfries VA mold remediation, the “A” is for Attics

In Dumfries VA 22026 the need for professional mold remediation services never ends. Most attic spaces in Dumfries VA 22026 are non-living spaces, rarely used by the homeowners.  The most common use of attic space in Dumfries VA is storage.  Attics and crawlspaces are two of the most challenging areas for mold removal experts.  Here’s why; Temperature, Confinement & Safety.  Attic temperatures are always higher than any other part of a Dumfries VA home, because hot air rises.  This is not a problem until mold remediation is needed, because the workers must don “Tyvek Safety Suits,” which increases the temperatures experienced within the moldy environment.  Heat Index OSHA regulations dictate that professional mold remediation workers be rotated every 30 min to avoid heat exhaustion and stroke. 

Any mold removal and remediation conducted in an attic is conducted in a “confined space.” Dumfries VA 22026 home and business owners need to understand that is very difficult to work in a confined space or work overhead.  Every skilled home services tradesman takes this into consideration when proposing estimates, not just mold remediation professionals.  In fact, Xactimate, the mold removal industry standard pricing software has an “add-on” line item specifically for confined spaces.

This point brings me to safety.  Mold remediation is already classified as “HAZARDOUS DUTY,” but working in an attic space is even more dangerous than normal because there is always the possibility than a mold removal technician could fall through the attic floor.  As most attic floors are simply sheets of drywall attached to a floor joist system extra caution and diligence must always be used.

If attics are non-living spaces, rarely used by homeowners, then how do attics become contaminated with mold?

Roof leaks caused by Storm Damage

Poor air circulation

Humidity spikes due to convection

HVAC units installed in attic spaces

Basements/Bathrooms

The “B” of Dumfries VA 22026 ABC’s for mold remediation is for Basements and Bathrooms.

The most commonly searched phase for mold remediation in Dumfries VA is “bathroom mold removal” 22026.  Most of these searches correspond to mold contamination issues related to effected calking around bathroom tubs and toilets.  Whenever bathroom calking is affected by mold it should be removed and replaced.  Additionally, the area should be inspected a water damage expert to check for hidden damages.  Bathroom calking is typically water resistant so if it has become contaminated with mold, chances are there is some hidden contributing factor.

Basements in Dumfries VA, develop mold contamination issues for many different reasons and most often there are multiple contributing factors.  The air space of basements is naturally cooler than other levels of a home, making the air volume less and more densely filled with particulates.  But how does this cause mold you may ask?

What is the best way to prevent Basement mold growth?

The best way to prevent basement mold growth in Dumfries VA 22026 is to keep it DRY and CLEAN.  Keeping a basement dry is primarily about maintaining proper humidity conditions.  In nature and in the home, mold can begin to “sporulate” at 60% relative humidity.  Proper HVAC maintenance is a huge aspect of preventing basement mold growth, because molds are spread around the home or office via the HVAC system.

Lets go back to the previous statement of particulates being more densely packed together in basement air space due to the nature of how air is manipulated by temperatures; either expanding or contracting.  The cooler temperatures of basement sustain higher particulate count per cubic foot of air space and high relative humidity.  The national air duct cleaners association recommends cleaning the HVAC system and air ducts once per year; however, this recommendation to maintain indoor air quality is rarely adhered to by the general public.  Mold, germs and bacteria enter the HVAC ventilation system and circulate into the basement and are able to become established in the cellulose-based materials of the basement over time.

 If you have a water damage in your Dumfries VA basement or if your suspect mold contamination you should always have it inspected by a certified mold remediation professional.  The prior point should go without saying, but many homeowners belay this home health maintenance advice because they think “its only a little problem.”  So again, no matter how small you think the bathroom or basement leak is, you should always have it properly inspected.  Too often, small leaks turn into major mold damage.

The “C” of Dumfries VA 22026 ABC’s of Mold Remediation is for Crawlspaces

Typically, mold is discovered in attics and crawl spaces by home inspectors when people are looking to buy or sell homes in Dumfries VA 22026.  Crawlspaces are very susceptible to water damage, both in liquid and in vapor form.  These along with attic and basement mold remediation projects tend to be the most laborious and most expensive mold removal projects in Dumfries VA.  Mold can grow very rapidly in a crawlspace when compared to other areas of a home or office due to the reduction of air volume.  For example, the average height of a crawlspace is 4 ft verses 8 ft throughout the occupiable living spaces of the Dumfries VA home.

Mold remediation and removal is not a “DIY” task, always hires an IICRC certified mold removal professional to perform any and all decontamination processes.  The specific IICRC certifications are water damage restoration technician aka WTR and applied microbial remediation technician aka AMRT.  In the city of Dumfries VA 22026 there is no law or statute for mold remediation license, meaning any cleaning company can offer “mold removal” verses “mold remediation” services.  Many of these companies simply sell the idea of “fogging” an area to kill the mold making it harmless, but this is a false claim playing on the ignorance of the Dumfries VA 22026 population.  Do-not fall for this kind of scam, mold remediation is not fumigation.  It is highly irresponsible to perpetuate the idea that all one needs to do is “spray the mold to kill it, then just wipe it away.”  So if you are buying or selling a home in Dumfries VA, beware of fake mold experts only interested in ripping you off, because what they won’t explain to you is why that mold problem has over 78% likeliness of coming back within 12-24 months.

If you or someone you know needs mold mitigation be sure to Choose Mold Metrix over the Matter, Because the Power to Change the Matter is in the Metrix.

Mold Damage Restoration In Dale City VA Basement

Mold Damage Restoration In Dale City VA Basement

Elmira Court; Dale City, VA 22193 is a cul-de-sac of “split level houses” built in the early 1970’s.  Whenever you are working on a site built prior to 1985, always proceed with caution knowing dangerous contaminates such as lead and or asbestos may be present in addition to the water damage or mold.  Fortunately, this project did not involve any such mitigation complications, but the following story does outline the drama involved and how Choosing Mold Metrix over the Matter was the best solution for this mitigation problem.

The property in question is currently being rented by a group of siblings living together in the pursuit of life, liberty, justice & a mold free living environment in Dale City, VA.  Living in a split-level house, of the second level bathrooms is built above a main level bedroom.  According to the plumbers report there was a drainpipe failure which produced a “slow water loss.”  However, the plumber was not the first person to notice the problem, it was the tenant living on the main level.

            Mold Remediation & Water Damage Restoration is the Responsibility of the Homeowner.  Many property owners who rent property plan to manage maintenance themselves to maximize profitability.  However; mold removal & water damage mitigation is a highly skilled, highly hazardous, highly specialized and scientific process.  The general public has been “generally” briefed on the hazards of mold in the home or office.  Anyone living with asthma or allergies is subtly conscious of this in every breath.  Needless to say, the overwhelming majority of renters in Dale City, VA will object to a “do it yourself fix” or a service provided by a “non-mold removal/ water damage restoration specialist.

            When the tenant started noticing sings of water damage in the ceiling of her basement studio apartment she consulted with her siblings and decided it was time to contact their Dale City, VA landlord.  Once the report of suspected water damage called in, the homeowner scheduled a time to come and take a look at the issue.  Having no training in water damage mitigation, mold removal, indoor air quality control, psychrometry, or structural drying, he decided the problem was not a big deal.

He thought “I’ll just call a plumber, fix the leak and that will be that” only it wasn’t.

            When the plumber came to inspect, he came with plumbers’ tools, not water damage or mold inspection tools.  He removed a section of wet effected drywall in the ceiling corner to reveal what appeared to be mold on the drywall and wood frame, according to the tenant, but not to the Dale City, VA landlord.  The disagreement led to dissatisfaction on the tenants’ part, so they decided to have the area tested for mold.

            When the results came back the renters forwarded the results to their Dale City, VA landlord.  This is when Mold Metrix became involved because at this point the homeowner was forced to find a mold mitigation contractor.  My first step was to review the lab report, because this would help me to better understand the mold damage.  However, when I read the report I immediately notice a huge error, air samples were taken, but only two air samples.  Whenever you are taking air samples for mold testing you must take a minimum of three samples.  Now there were a total of three samples taken, but one was a swab sample.  Therefore, results for air born mold contamination were classified “inconclusive,” but did show signs of contamination.

Mold Metrix was contracted to provided mold remediation services for the property located in Dale City, VA 22193.  We were told that the effected drywall had already been removed, but this was not the case.  From one look I knew there was mold behind that wall, and a moisture map analysis confirmed additional drywall needed to be removed. 

Sometimes you can have visible mold contamination present in a “dormant state” even when moisture content levels are dry, as was the case with this Dale City, VA mold removal project.  We removed approximately 16 square feet of drywall on one side of a corner to find it was completely moldy, as was expected, we could also see that the damage continued farther than we could detect with the current state of mold remediation technology, due to moisture reading being “within range” in that area.  This means there was consistently a high enough relative humidity in the effected area for mold to grow on the surface of cellulose-based material.

The nature of water damage mitigation and mold remediation requires that the customer be educated on the nature of water damage and other emergency services contractors. 

“It is common to discover mold growth in areas outside of your original work scope that could not be detected until an area is exposed”

This “fear of the unknown” involving mold remediation produces the same kinds of hesitation in humanity as it would in any other aspect of life.  Unfortunately, the longer we wait to mitigate mold, the bigger the problem becomes because mold spreads and replicates itself.  This is why we can only provide offers according to the “contracted service scope” which may not include additional damages discovered in Dale City, VA.

Mold removal is only covered by insurance if the property owner has an additional “mold coverage” added to their policy or if preexisting mold must be removed for water mitigation.  Here is where it can get tricky.  Mold remediation is classified as secondary damage caused by water damage.  If you have a water damage emergency and have a pre-existing mold problem and your water damage claim is handled by an insurance program vendor, they will be instructed to mitigate with water extraction, dehumidifiers and HEAT.  The purpose of these instructions is to hold the homeowner responsible for their portion of liability.  A good homeowners insurance company such as USAA or CHUB is important if you don’t want to have these coverage issues.

 

At Mold Metrix we understand how this can cause stress and as part of our mission to move you from stress to satisfaction we have created a “Points and Rewards” program. The purpose of this program is to educate customers in an entertaining way about water damage mitigation, mold removal, carpet cleaning, annual home maintenance and more.  Customers are encouraged to create an account at https://floodmetrix.com/my-account to create a referral code and to track points earned.  Mold Metrix customers can earn credit redeemable for cash and service just by educating themselves about home maintenance in Dale City, VA 22193.  Simply follow Flood Metrix on all social media @metrixoverthematter and paste your referral code in the comments section of each video you watch to earn points.  Track your points earned through you customer portal.  Visit https://floodmetrix.com/why-metrix to learn more.

“Thank you for Choosing Metrix over the Matter, Because the Power to Change the Matter is in the Metrix”

Water Damage Mitigation, Mold Removal, Carpet Restoration

           

Call Now Button