Fairfax VA 

Flood & Water Damage Restoration


24/7 Fast On-Site Arrival

Insurance Accepted

Emergency Water Removal Service

Service Guarantee

Price Match Guarantee

Advanced Water Damage Cleanup Equipment

Live Link Video Chat

3D Virtual Walk Through Project Documentation

Thermal Imaging

Deferred Deductible

A+ Rated with Better Business Bureau

    Water Damage Restoration Experts In Fairfax VA

    Flood Metrix is the #1 choice of residential and commercial property owners when it comes to flood damage restoration in Fairfax, VA.

     Our team of qualified experts are IICRC certified to provide safe and cost-effective solutions in restoring your property to its original condition.

     We will leave no stone unturned to keep your home or business clean, safe, and free from any water-related damage.

    At Flood Metrix, we are committed to providing you with a smooth and hassle-free experience from start to finish.

    We will conduct an initial inspection using specialized tools and equipment, work directly with your insurance adjuster, and even offer you flexible payment financing.

     Furthermore, we are fully licensed and insured to protect your family and property from any mishaps that may occur while our team works on site.

    Flood Metrix is top rated for water damage restoration, water damage cleanup & water removal services in Fairfax VA.

    We are committed to providing you with a full range of quality and affordable services such as: water removal emergency services, flood damage cleanup, and basement flood damage restoration.


    If you are looking for quality and affordable water damage restoration services in Fairfax VA and the surrounding areas, Flood Metrix is the company to call.

    “Choose Metrix over the Matter” and discover why residential and commercial property owners call us first when it comes to professional water damage restoration, flood damage repair, and basement flood damage restoration in Fairfax Virginia.

    Water removal services require rapid emergency response action.  Water damage restoration companies are graded “A-F” for water mitigation response time. 

    “Customer Experience is remembered long after cost is forgotten.”

    Over 90 5 Star Reviews

    This includes on-site arrival time for emergency water extraction.

    As a preferred water damage cleanup company, Flood Metrix maintains a high level of excellence and will always strive for an “A” on Arrival.

    Contact us today at (833) 200-9444 for a free consultation and estimate.


    one hour to 1.5 hours


    one hour 30 min to 2 hours


    two hours to 2 hours 30 min


    two hours 30 min to 3 hours


    three hours or more

    Fairfax VA Basement Flood & Mold Remediation project notes

    Flood and Water Damage classification summary: Class3, Category 3, Condition 3.  First contact was made during the week, after normal business hours.  The customer called Flood Metrix with shock and desperation in her voice.

    She explained that while she was away on vacation “something happened” and her basement was flooded.  “No worries Ma’am, we help homeowners with water damage and flood emergencies everyday and are happy to help you to,” I said.

    The homeowner informed me that she had already contacted her insurance company to file a water damage claim.  I forwarded her a live link for video chat so that I could get a visual of the water damage on site, to help better prepare for the job.
    Meanwhile, a truck was being prepared for dispatch.
    We arrived at the flooded basement scene in exactly 52 mins from the time our customer called.  While in route a service agreement, along with links to helpful videos and articles about water damage process were also shared.
    At Water Damage & Flood Metrix Fairfax VA we know knowledge is power, which is why we say that the Power to Change the Matter is in the Metrix.
    It didn’t take long to identify a busted pipe as the cause of the flooded basement.  The heat was set to 75 degrees Fahrenheit and the flooded basement was filled with old storage items, many of which were cellulose based.

    Mold establishes itself on cellulose-based material very well, so mold had grown halfway up the wall in a majority of the flood zone.
    The amount of mold present in only two weeks, plus the amount of clutter made me suspect mold contamination was present prior to the flood occurring.  Mold growth was accelerated due to HEAT and WATER damage.
    Fortunately, this flood damage restoration project was straight forward.  The most difficult part was moving all the wet, water damaged materials.  Once the water removal was completed, we were able to dry out the basement in under 3 days.

    “Our Mission is to replace Stress with Satisfaction whenever duty calls”

    Water Damage Restoration in Fairfax VA 

    Water damage restoration is a complex and costly undertaking that entails more than just drying out your home and salvaging what can be saved. In fact, it is an intensive and tedious process involving water extraction, dehumidification, mold remediation, odor control, and more. Flood Metrix will take the stress out of any water damage repair or restoration project so you can get back on your feet in no time.

    Flood Damage Repair in Fairfax VA

    At Flood Metrix, our flood damage restoration crew is on call 24/7 to assist you when your home becomes flooded after a big storm. You can always count on our team of qualified experts to restore your property and put things back together quickly without compromising your family’s health and safety. Our services are specially designed to solve all of your water-related problems like mold growth, structural issues, plumbing leaks, and even cosmetic damages to your home.

    State Farm Covers Complicated basement flood in Fairfax, Virginia

    When water damage restoration projects have “specialty aspects” the difficulty level, liability & value of the project is automatically increased.  This often raises the question “will my insurance cover all my water damage restoration expenses?”  The answer to this question entirely depends on your water damage insurance policy, and the exclusions of coverage. 

    “For the most part, your homeowner’s insurance will cover all aspects of damage restoration included in the IICRC S500 & S520.”

    It is a good idea to speak with your insurance agent and ask about coverage for “special circumstances” and “add on policies” such as mold remediation coverage, temporary housing coverage, personal property coverage, trauma scene coverage and other such circumstances.  Your project manager will be able to advise you per industry standards regarding the best way to handle your water damage claim.

    Early one Sunday morning a customer called from Fairfax, VA.  From their description, it seemed like an ordinary basement flood due to sump pump failure.  My customer was very concerned about water damage and for good reason.  After inheriting a home left to him by his father in Fairfax, VA, my customer was experiencing one unexpected home expense after another, not including the flooded basement he called me about. 

    Unfortunately, my customer had been burned by other Fairfax, VA contractors and was very on edge about the water damage restoration process ahead.  Like many customers, he was unfamiliar with his homeowner’s policy and did not know if insurance would cover.  I patiently explained to my customer the insurance claims process:

    “I can’t tell you what your insurance company will or won’t do, but I can tell you that sump pump failures are typically covered in Fairfax, VA.”

    My advice to homeowners is do not short yourself when it comes to your homeowner’s insurance policy.  A small flood can easily add up to thousands of dollars in water damage, especially living in Fairfax, VA.  With low water damage insurance caps, under 20k, a customer can quickly find themselves running out of money in their water damage policy, especially if specially services such as contents pack out and contents restoration are needed.

    Fairfax VA Water Damage Mitigation and Content Manipulation

    The first specialty aspect for review on this project has to deal with content manipulation.  In mold and water damage restoration, content manipulation is moving property from one place to another and then back to its original position.  Content manipulation is an official Xactimate line item and is used in over 95% of damage restoration projects.

    Any item moved in the execution of a water damage restoration project is invoiced as part of content manipulation.  However, not all contents are manipulated during the water removal phase of a water damage restoration project.

    flood damage cleanup

    Many inexperienced contractors can find themselves liable for damages when attempting to move customer property.   For example, a water damage contractor should never attempt to move a slate pool table, no matter many people are able to lend a hand.  The slate can actually break, and the contractor can be held responsible in Fairfax, VA.  This is true even if you have a clause in your service agreement about damages that may occur during the course of water damage restoration. 

    As with other industry caveats, your liability starts when the danger is identified.  Entertainment centers, bars, gym equipment, aquariums, grandfather clocks, bookshelves may also require expert moving and disassembly.

    Fairfax VA Water Damage Contents Pack out and Pack Back

    Many times, the contents of a flooded area need to be completely removed from a home.  This may take place for several reasons.  One reason is to clean, deodorize and restore water damaged furniture.  Another reason is to clear space for reconstruction efforts such as installing carpet or other flooring.

    “If your water damage contractor does not have the IICRC CPT Certification, they should sub-contract that portion to a professional moving company or a water damage company with the cert.”

    Contents pack out is a specialty service not all water damage restoration companies provide.  The reason is because it is not a requirement for water running a water damage restoration company.  Damage restoration companies offering pack out/ pack back services should have a temperature-controlled storage facility, be able to catalog the property moved, and carry special property damage liability insurance.

    At the time of this writing, Flood Metrix does not provide contents pack out and pack back services directly and contract with PSI Cleaning and Restoration or another reputable pack out company for these services.

    Fairfax, VA Contents Restoration

    Sometimes furniture and clothes can be damage by water, smoke and mold.  This damage isn’t only restricted to material degradation, but also includes smoke and mold odors.  Contents restoration also includes cleaning water damaged designer shoes, handbags, furs, and similar high-ticket items.  Electronics are also included in contents restoration.

    IICRC CPT Certification

    “The IICRC Contents Processing Technician certification is designed to demonstrate a technician’s expertise in the practice of contents recovery and processing procedures.  This certification covers the best practices of contents processing based on available technology and resources.  Topics include restoration of contents subjected to various sources of contamination as well as inspection, inventorying, wrapping, packing, transport, cleaning science, deodorizing, post-cleaning evaluation, storage, and pack back principles (chain of custody).”

    Masters of Mitigation

    Professional Sewage Cleanup Service in Fairfax VA

    Flood Metrix has the specialized skills and equipment to safely clean up your property after a sewage spill or sewer backup. We pride ourselves on having a team of certified experts with more than 50 years of total combined experience in the restoration industry. At Flood Metrix, we are fully committed to providing you with an advanced level of professional cleanup services at a price that won’t break your budget. Our goal is to restore your property to its glorious condition so you can get back on your feet in no time.

    As a locally operated business, we aim to build long-lasting relationships with our clients by providing them with quality workmanship and excellent customer service. At Flood Metrix, our services are performed as per IICRC standards and remediation principles. You can also sleep well at night knowing that our services come with a comprehensive one-year warranty so you don’t have to worry about a single thing.

    Flood Metrix is the leading provider of safe and reliable storm/sewage cleanup services in Northern VA & Southern MD. We have the specialized tools and equipment to deal with residential and commercial sewage spills as well as backed-up drainage systems. Call us now at (833) 200-9444 for a free no-obligation quote.

    When a sewage spill occurs in your home or business, you have more to worry about than just the stench. Sewage water contains millions of bacteria, viruses, and parasites that can be extremely dangerous when inhaled or ingested. When it comes to sewage cleanup, it is important to get a professional involved as early as possible to mitigate health and safety risks and prevent any further damage to your property.

    Fortunately, you can count on Flood Metrix for your residential or commercial sewage cleanup needs. We have a team of certified sewage cleanup professionals that will provide you with safe and cost-effective solutions to solve all of your sewage-water damage problems.

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    About Flood Metrix Water Damage Restoration

    Flood Metrix is located Northern VA. We offer water damage restoration & emergency water extraction service to areas within a 33 mile radius of Prince William County, VA. Our service territory also covers Prince George’s & Montgomery County, MD.

    At Flood Metrix we understand the stress that comes with experiencing a flooded home or office. Therefore, it is our mission to replace stress with satisfaction whenever duty calls. If you need help with a flood damage cleanup, mold remediation or cleaning your carpets, call us today. Both experienced & certified, we have exactly what it takes to provide of 100% of your water damage restoration needs.

    Water Damage Restoration Services in Fairfax, VA 

    Fairfax VA Water Removal

    Fairfax VA Water Damage Cleanup & Repair

    Fairfax VA Flood Damage Repair

    Fairfax VA Basement Flood Damage

    Fairfax VA Frozen or Busted Pipe

    Fairfax VA Sewage Cleanup Services

    Fairfax VA Plumbing Leaks

    Fairfax VA Ceiling Water Damage

    Fairfax VA Heavy Rain & Severe Storms

    Fairfax VA Dishwasher & Washing Machine Overflows

    Fairfax VA Sump Pump Failures

    Fairfax VA Overflowing bathtubs, sinks & toilets

    Fairfax VA Mold Removal


    Flood Metrix

    [email protected]
    (833) 200-9444





    Metrix Restoration is your premier Emergency Water Removal, Flood Damage Restoration, Mold Remediation and Indoor Air Quality, Carpet Cleaning & Reconstruction service provider in Woodbridge Virginia, Prince William county, Fairfax county, Stafford county, Fredericksburg, Manassas, Arlington, Alexandria, Fairfax, Montgomery county Maryland, Prince Georges county Maryland and surrounding areas.

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